Barbara Mitchell
Author
Language
English
Description
People have been misbehaving at work since work began. If you've ever been curious about workplace misbehavior, They Did What? just might hold some answers. A compilation of stories collected from HR and other business leaders have been woven into a narrative that showcases the challenges HR professionals face daily in dealing with employees. They Did What is funny, sad, and most definitely unbelievable-except it is all based on actual situations....
Author
Language
English
Description
Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know! Whether you're a new or seasoned manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask! The Manager's Answer Book can help. In question-and-answer format, this...
Author
Language
English
Description
The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation.
Author
Language
English
Description
Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.
Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical...